Safe-Harbor In-Browser De-Identification|Zero EHR Friction

Never let an insurer dictate your patient’s treatment plan.

Akeso AI ingests messy chart notes and payer denial faxes to generate citation-grounded appeal dossiers, peer-to-peer battle cards, and real-time patient status updates in under two minutes.

Start 14-Day Practice Pilot
HIPAA Safe-Harbor De-Identification EngineGrounded on 2026 Payer Clinical Policy Bulletins (CPBs)Trusted by leading Dermatology, Rheumatology, Plastic Surgery & Dental private clinics
Raw payer denial fax + EHR note

UHC_DENIAL_PT-8812.pdf • 8 pages  ·  DERM_ENCOUNTER.pdf • 14 pages

“Denied: Step therapy required. Patient must fail Adalimumab and Methotrexate before IL-23 approval.”

  • CARC 197 / RARC N425 — prior authorization criteria not met
  • Scanned fax quality: 91% OCR confidence
  • Chart note is unstructured, 14 pages, mixed dictation
Akeso synthesis

Ingesting the 14-page chart & synthesizing clinical evidence…

Overturn-ready Akeso dossier

APPEAL_PT-8812_L1.pdf • 6 pages + enclosures

  • UnitedHealthcare expedited Level 1 carrier coversheet pre-filled
  • Adalimumab discontinued — secondary loss of response (chart p. 6)
  • Methotrexate withdrawn for hepatotoxicity, ALT 148 / AST 121 (p. 9)
  • PASI 18.4 / BSA 12% severity documented (p. 3)
  • Cites AAD 2026 biologics guidance and the payer's own policy bulletin

The problem

The administrative bottleneck costing your clinic time & revenue

Specialty denials are won on documentation, not persistence. Most clinics simply run out of hours.

Delayed patient care

Patients wait 3–6 weeks for life-changing biologics while disease progression worsens and flares escalate.

Staff burnout

Prior authorization coordinators spend 15+ hours per week manually parsing 8-page denial letters.

Unappealed revenue loss

Up to 40% of initial specialty rejections are never appealed due to lack of time and complex step-therapy mandates.

Who we serve

One platform, fourteen kinds of practice

From biologics to bone surgery to pet insurance — each practice gets its own rules, evidence and letter language.

Biologics, infusions and specialty drugs where step therapy and severity denials hit hardest.

Dermatology

Skyrizi, Tremfya, Dupixent

  • PASI / BSA / DLQI scores
  • Topical & phototherapy failures
AAD guidelines

Rheumatology

Humira, Rinvoq, Enbrel

  • DAS28 / CDAI activity
  • Biosimilar switch disputes
ACR recommendations

Gastroenterology

Stelara, Entyvio, Skyrizi

  • Endoscopic scores & calprotectin
  • Loss-of-response history
AGA & ACG

Oncology

Keytruda, Imbruvica, Enhertu

  • Biomarker-driven necessity
  • Off-label compendia support
NCCN Compendium

The platform

Six engines, one case workspace

The Akeso AI Council coordinates specialist engines so a single case moves from denial to signed, sent appeal.

Statutory deadline clock

Tracks the 72-hour expedited and 7-day standard payer decision windows and drafts the overdue-decision demand when a payer runs late.

  • Deadline warnings
  • Late-decision demand letters
  • Dispatch log with fingerprints

Evidence & policy review

Reads the chart and the payer's own policy, then builds arguments where every claim points back to a source.

  • Cited evidence only
  • Policy gap finder
  • Peer-to-peer briefings

Coding & denial interception

Catches the errors that cause denials before you submit — and fixes the ones that already happened.

  • Diagnosis specificity
  • Bundling & modifier checks
  • Denial-code corrections

Revenue & patient cost defense

Protects both the practice and the patient after approval.

  • Copay accumulator defense
  • Denial-risk projections
  • Clawback & underwater checks

Send it out

Deliver finished dossiers through the channel each payer actually reads.

  • e-Fax to approved numbers
  • FHIR prior-auth submission
  • Portal-ready exports

Works inside your EHR

Launch Akeso from the chart and write the signed dossier back.

  • Epic, Cerner, athenahealth
  • MEDITECH & ezyVet
  • Order-time alerts

How it works

Three steps from denial letter to filed appeal

Average end-to-end time: under two minutes per case.

1

Upload documents

Drag & drop the insurer's denial letter or EOB alongside the patient's clinical encounter notes (PDF or scan).

2

AI clinical extraction

Akeso isolates CARC/RARC rejection codes, matches tried-and-failed medications, and checks the payer's Clinical Policy Bulletins.

3

One-click dossier export

Review the editable, citation-backed appeal letter and download a structured, ready-to-fax PDF packet.

Practice ROI calculator

Estimate the revenue your practice is leaving with the payer

3

1 to 15 providers

15

5 to 60 denials per month

Modeled on 1.4 coordinator hours per manual appeal and an average overturned biologic claim value of $4,200. Directional estimate — not a guarantee of outcome.

Staff hours saved monthly

~64 hours / month

Annual practice revenue protected

$318,000 / year

Akeso AI plan recommendation

Practice Pro Tier ($499/mo)

Claim your 14-day free pilot

Security & compliance

Enterprise-grade HIPAA posture from day one

Built with compliance officers in the room, not bolted on afterwards.

Client-side safe-harbor redaction

Direct patient identifiers are stripped locally in the browser before anything is transmitted.

Zero data retention (ZDR)

Strict BAAs guarantee clinical text is never retained or used to train third-party models.

End-to-end encryption

AES-256 at rest and TLS 1.3 in transit across every request and stored dossier.

Immutable audit logs

Every extraction, edit and export is logged for clinical governance and compliance review.

Signed HHS-standard BAA before your pilot begins — with expiration reminders, versioned revisions, guarded rollbacks and an exportable compliance ledger built in.

Pricing

One overturned biologic denial pays for the year

Save 20%

Starter

Single-provider practice getting denials under control.

$249/mo

Billed monthly, cancel anytime

  • Single-provider practice
  • 30 active cases per month
  • Full appeal & peer-to-peer generator
  • Browser-side PHI de-identification
Most popular

Practice Pro

For 2–5 provider practices with a dedicated PA coordinator.

$499/mo

Billed monthly, cancel anytime

  • 2–5 providers, unlimited cases
  • Automated patient SMS dispatcher
  • Specialty pharmacy tracker
  • 60-day renewal radar

Enterprise / MSO

Multi-location clinic groups and management organizations.

$899/mo

Billed monthly, cancel anytime

  • Multi-location clinics
  • Autonomous payer phone agent
  • Gold-Card statutory auditing
  • Dedicated clinical policy account manager

FAQ

Questions from billing leads

Start overturning unfair denials today

Run your first appeal dossier in the next ten minutes — no integration, no procurement cycle.